HOW LONG DOES SHIPPING TAKE?

  • Standard Shipping (US): 5-7 business days
  • Express Shipping (US): 2-3 business days
  • International Shipping: 7-14 business days
  • Duties and taxes are calculated at checkout via a third-party to speed up customs. You may need to provide your VAT/Tax number. No extra payments are needed after checkout. UPS handles paperless shipping and retains your invoice

Once your order ships, you'll receive a tracking number via email. Orders are processed within 1-3 business days. Shipping time in transit will depend on the shipping option you chose at checkout and UPS pickup schedule. Business days are Mon. – Fri. We do not ship to PO Boxes. For international orders we use a third party program to calculate the duties and taxes for your country. Once they are paid in your cart, you will not need to pay them again. If customs is asking for you to pay duties/taxes please contact us so we can help you.

WHAT IS YOUR RETURN POLICY?

We handle returns on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our products and want our customers to be satisfied with them. In order to be eligible for a return or refund, you must return the product within 20 days of your purchase. The product must be in the same condition that you received it in and undamaged in any way. In general there is a 15% restocking fee and shipping cost is not refundable. Exceptions may be given for manufactures defect. If you have questions, please contact us via this website.

HOW DO I CARE FOR MY MACHINES?

Please find all related care sheets in

< HERE >

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept:
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay.

ANY OTHER QUESTIONS?

CONTACT US

DAN KUBIN-dan@dankubin.com

DAKOTA LOGAN-dlogan@dankubin

AURA JANE-aurajane@dankubin.com

REPAIRS-repairs.dkrotary@gmail.com